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 Under trained
staff are part of every headache you
face every day! The need for more
and better staff training comes up
whether you are talking about
reducing complaint surveys, risk and
liability management, family
satisfaction, staff burnout and
turnover, or quality of care! If you
ask your staff what they feel they
need to know more about, chances are
they will list dementia and mental
illness as top priorities. And no
wonder. In most facilities, the
majority of residents have a
diagnosis of dementia and staff feel
unprepared to deal with the
challenges they face every day. The
consequence is over-reliance on
chemical or physical restraints,
reportable incidents, injuries,
survey problems and sometimes even
lawsuits. But you already know all
that.
What you may not
know is that an effective and
affordable solution is available.
Maintaining a well trained workforce
means dealing with three major
obstacles: Time, Money & Turnover.
Few facilities can afford to take
all the staff off the floor for
training events. Even an hour a
month is a hardship for many. And,
even if you do train everyone it
isn’t long before burnout and
turnover deplete your training
investment. The DementiaCare Staff
Training System may very well be the
answer. Read on.
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What is this all
about?
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The system has
four primary components: a monthly
newsletter, a private access web
site, availability of expert
consultants by telephone or video
conferencing, and special training
and consulting resources. You do not
need to buy the entire system. By
subscribing to the newsletter alone,
you lock in the availability of the
other components at low discount
prices if and when you need them.
Here’s a brief description of each
component.
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The Newsletter
Component
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 DementiaCare
is a four page full color monthly
newsletter designed for everyone in
your facility, It is attractive,
easy to understand and compelling.
Your staff can read the individual
articles on the floor in a minute or
two. If you choose you can even give
them a simple test to take to
document the training for each
issue.
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Over the
year you will have covered new
training topics and reinforced the
basics without creating a logistics
nightmare. And best of all your
staff will actually value this
training and ask for it each month. |
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"Our staff read each issue!
Recently we found the information on
frontal lobe dementia very useful
for a special resident behavior
problem.
Thanks and keep up the good work."
- D.R. Director of Nursing |
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The Web site
Component: |
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 When you need
more information that a newsletter
format can provide, its great to log
onto your private access web site.
There you will find abstracts,
in-depth white paper reports, full
text articles and an opportunity to
dialog with experts and other
subscribers. |
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"Recently we were able to use
your white paper on sleep, light and
melatonin to convince a physician to
stop prescribing hypnotic sedatives.
Thanks to your web site resources we
are closer to our goal of reducing
inappropriate psychoactive drugs."
P.T. RNAC |
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Telephone and video
conferencing
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 When your staff
feel up against a wall with resident
behavior or other dementia related
concerns, you can call for help.
While this does involve an
additional fee, subscribers can
select from a number of discount
options not otherwise available.
Call for details. |
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"Our staff don’t call often but
they are glad just knowing you are
there if and when they need you.
Your advice has helped us a number
of times in the past. Thanks for
your valuable assistance." -
C.L. Director of Nursing |
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Special Training and
Consulting Resources
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 The fourth
component of the system is access to
special discounts for on-site and
regional training seminars,
courseware (Books, tapes and CDs),
and specialized on-site consultation
services. While this may not be an
immediate concern, it is satisfying
to know that you can save
dramatically if and when you decide
to call us for any of these
resources. |
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"Your seminars have been among
the very best we have attended. The
presentation was excellent and
enjoyable. Most of all we learned
things we hope to put into practice
when we return."
- M.P.
Director of Social Services |
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Well, we hope we’ve
at least piqued your curiosity.
Click here for
your
complementary
DementiaCare Newsletter. If you
have any other questions, we would
be happy to talk with you.
Give us a
call at 1-800-780-6871.
Prices
and options are available by
clicking here. |
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Sincerely,
Richard A. Wyckoff, PhD
Linda S, Wyckoff, JD
Co-Founders of DementiaCare |
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Dementia
Care is an educational service of:
Your
Quality of Life Resource |
1900
Murray Avenue, Suite 205
Pittsburgh, PA 15217
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