 |
|
During this workshop we will focus on the difficult family and how pre-planning,
program development and staff training can help to prevent serious problems.
Check the schedule and register today! |
|
|
|
|
|
Learn how to: |
- Understand the importance of the family to the long-term care mission and
vision
-
Recognize the variety of family styles
-
Design effective programs to integrate families into the
facility systems
-
Asses complex family/facility conflicts
-
Evaluate and refine existing family management strategies
-
Identify potential problem families and develop team-based
risk management approaches to help these families cope more effectively
|
|
|
|
Benefits: |
-
Improved family
satisfaction
-
Improved staff morale
-
Increased access to
liability coverage
-
Improvement in the bottom line -- really!
-
Reduced staff injuries
-
Reduced liability
exposure
-
Reduced reportable incidents
-
Reduced turnover
-
Reduced complaint
surveys
|
|
Sample Schedule: |
|
8:30 - 9:00 am |
Registration |
|
9:00 - 9:05 am |
Introduction |
|
9:05 - 10:00 am |
The Family as the Core Unit of Social Organization |
|
10:00 - 10:15 am |
Break |
|
10:15 - 11:00 am |
Integrating Family and Facility Care Giving Systems |
|
11:00 am - Noon |
Helping the Family Fit in |
|
Noon - 1:00 pm |
Lunch (with demonstrations) |
|
1:00 - 1:15 pm |
Reacting to Problems |
|
1:15 - 2:00 pm |
Family Abuse of Staff |
|
2:00 - 2:15 pm |
Break |
|
2:15 - 3:00 pm |
Dealing with Family Grief, Loss and Denial |
|
3:00 - 3:30 pm |
Legal and Liability Issues |
|
3:30 - 4:00 pm |
Final Comments and Questions |
|
|
|
|
|
|
Continuing Education Credits: |
|
Administrators: Approved for 5 CEUs by the National Association of Boards
of Examiners of Long Term Care Administrators.
Nurses: Approved for 6.6 contact hours by the Pennsylvania State
Nurses Association, an accredited approver by the American Nurses Credentialing
Center’s Commission on Accreditation.
Activities Professionals: Approved for 5.5 hours of continuing
education by the National Certification Council for Activity Professionals. |
|
|
|
Cancellation Policy: |
|
In the event of a cancellation prior to 48 hours before any scheduled seminar,
there is a $25 processing charge. Cancellations received less than 48
hours are subject to 50% of the registration fee. Registrants who do not
cancel are responsible for the full registration fee. Substitutions are
welcome to replace a registrant. |
|
|
|
Support Materials Provided: |
|
Handout materials for these workshops will be provided. Books, tapes and
software on behavior management and related subjects are available through
GeroServices, Inc. GeroServices provides a variety of consultation and
educational resources for the long-term care industry. Course materials
are available for in-service education. Special discounts are extended to
participants of these workshops for a period of thirty days following
attendance.
|
|
|
|
Schedule and Registration: |
|
Registration Fee is $150.00 per seminar per person. You may
register online below via a secure
Pay Pal transaction.
*SAVE 10% by registering multiple people or by registering for multiple
seminars. To receive this discount, you must order by phone fax or mail:
Lessons in Long-Term Care
GeroServices, Inc.
1900 Murray Avenue, Suite 205
Pittsburgh, PA 15217
Telephone: 412.421.7400
Fax: 412.421.7410
The first 20 to register for each seminar will receive a free course book:
Behavior Management System:
Basic Course.
Pre-registration and payment required. On-site registration available
only as space permits.
Check this page frequently for schedule updates or send us an email asking for
notification
of newly scheduled seminars.
Currently scheduled seminars:
| January 11, 2005 |
Akron, Ohio
Holiday Inn Express
2940 Chenowith Road
Akron, Oh 44312 |
| |
|
| |
|
| January 14, 2005 |
Fairborn, Ohio
Holiday Inn
2800 Presidential Drive
Fairborn, Oh 45324 |
| |
|
|
|
|
|
|
